Investing in a sound digital foundation and skill sets will be table stakes as more disruptive technologies such as AI and societal initiatives like sustainability demand even more expertise and agility from IT teams.
As organizations work diligently on digital transformation, they have identified key business outcomes needed to achieve improvements and drive their business forward. These outcomes include improved business agility, customer satisfaction, operational efficiency, and cost savings. Surprisingly, an IDC study found that 54% of organizations are still building digital capabilities to reach these goals.1
Organizations need to shift their focus, funds, and resources from day-to-day tactical operations to driving strategic business outcomes to meet the goals of the business. Download this spotlight from IDC to learn how to:
